You can install any version of Symantec Endpoint Protection version 12.1 on your Windows 2008 R2. Setupapi.log files contain information about teefer, and will reveal problems if teefer fails to load. Important: This log used to be located in C:\Windows\ but it is now located here: C:\Windows\INF %AllUsersProfile%\Application Data\Symantec\Symantec Endpoint Protection\\Data\Scripts\ %Program Files%\Symantec\Symantec Endpoint Protection\\ScriptsĪll files (e.g., install script, rollback script, etc.) Other files to obtain when troubleshooting failed client install %AllUsersProfile%\Application Data\Symantec\Symantec Endpoint Protection\%currentversion%.105\Data\Install\logsĬontains SIS_INST.log (Symantec Installer Log)Ĭontains RORU.log (uninstall log of previous product)įor rollbacks during a fresh install check SEP_INST.log and SIS_INST.logįor failures in SEP_INST.log search for Value 3įor failures in SIS_INST.log search for "failed to execute" "returning non-success" and "ACTION_FAILED." Look in the following file system locations: %temp% or %systemroot%\tempĬontains ROLLBACK.log (if rolled back during migration) The SEP install first runs the Microsoft Installer (MSI) install, and then runs the Symantec Installer Server (SIS).įiles to obtain when troubleshooting a failed client install
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